These terms and conditions apply to all transactions concluded with you, the customer, when you shop with www.sensorytoyz.co.uk. Please read them carefully before placing your order. You can also print a copy for your future reference.
All payments will be made securely via Paypal, Stripe or Square which validates your order and credit or debit card details you submit to us before your order can be accepted. Once that has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provide in your details.
Our confirmation of your order brings into existence a legally binding agreement between us. Payment will be debited to your account before the dispatch of your purchase. We will not be liable for any delays to your order, if delays are due to delayed payment. If the issuer of your payment card refuses to authorise payment to us , we will not be liable for any delay or non-delivery.
If online store products become temporarily unavailable, we shall hold your order until we have the product back in stock and will then mail the product to you in the usual way. In the event that an individual product becomes permanently unavailable then we will seek to offer you a suitable alternative or give you a full refund. Sensory Toyz has made every effort to reproduce colours in the online store as accurately as possible. However, different computers reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the internet. This means that when you order products from our online store, colours may differ from what you see on the screen. If you are not satisfied with the colour of the product you have ordered, we operate a returns policy (see customer information). All product prices would include Value Added Tax (“VAT”) where applicable.